How We Make Your Order
You might be surprised to hear that we make everything to order.
As soon as your order arrives it is processed by a member of our sales team. Your skirting board, architrave and window boards start life in sheet form. Our saw operator initially inspects the material for defects, cuts your order, and sends it to the spindle moulder for profiling.
Before you order is moulded, we undertake a three-point quality inspection, and double check the height, depth, and finish. If you have chosen to have your boards primed, they continue through our fully automated spray booth.
Once painted, our finishing team sand your order, and check for any defects that need to be finished by hand. If you have chosen a painted satin finish, these boards are sent for topcoat and further sanding.
Every order is wrapped by hand, we use 100% recycled cardboard corners to ensure that your order is not damaged in transit. Our automated spiral wrap machine then wraps your parcel, ready for shipping.
You will receive an email to inform you that your order has been dispatched. You should then receive your order on the next working day. Our standard delivery covers mainland UK, please call us for a quote and lead time for NI and offshore. If you haven’t received your order four days after dispatch, please call one of our Sales team who will be happy to help. We use a national courier for our deliveries.
All our MDF and timber products are sustainably sourced, FSC accredited materials. We are always looking of ways to cut our carbon footprint throughout our production processes.